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Pragavo
Set it up

Stop losing patients to the clinic that replies first.

We set up your clinic’s WhatsApp to answer every patient in seconds, day or night, and book them with the right dentist. Your team only steps in when a person is needed.

Set it up for my clinic

Every patient message answered in seconds, day or night. No more “we’ll get back to you.”

See it book a patient
  • Replies 24/7
  • Booked in one chat
  • Clinic told every time

Example

Your cliniconline
  1. Patient, 11:14 pm:Hi, I think I need a filling. Anything tomorrow?
  2. Your clinic, 11:14 pm:Hi Sara, sorry to hear that. A filling takes about 45 minutes with Dr. Ahmed. These times are free tomorrow:11:30 am5:00 pm7:30 pm
  3. Patient, 11:15 pm:5:00 pm
  4. Your clinic, 11:15 pm:You’re booked: filling with Dr. Ahmed, tomorrow at 5:00 pm. We’ve let the clinic know. Reply here if you need to change it.

Clinic, notified11:15 pm

Filling · Dr. AhmedTomorrow, 5:00 pm · via WhatsAppBooked
Example: a patient messages after closing and is booked a minute later. The clinic is told straight away.

At 11pm, the clinic that answers first gets the patient.

The old way

  • After closing, patients get “we will get back to you”
  • Someone has to go back and forth on treatment, dentist and time
  • Your website form just opens WhatsApp, and the patient waits there too
  • Even in clinic hours, replies wait while your team is with patients
Patient’s phone, 11:14 pmExample
Your clinic
  1. Yesterday
  2. Patient, 11:14 pm:Hi, I think I need a filling. Anything tomorrow?
  3. Your clinic, 11:14 pm:Thank you for contacting us. Our timings are 11am to 10pm. We will get back to you soon.
  4. Today
  5. Your clinic, 12:05 pm:Good afternoon! Which treatment do you need?
  6. Patient, 12:40 pm:Thanks, I’ve booked somewhere else.
Replied after 13 h · Not booked
Example: the patient messages at 11:14 pm, gets an auto-reply, hears back at 12:05 pm the next day and has already booked elsewhere.

The new way

  • Patients get a real answer in seconds, at 11pm or 11am
  • One short chat settles all three, and the patient is booked
  • Your website’s booking button leads to the same chat, and the same booking
  • Your team looks after the patients in front of them while WhatsApp bookings carry on
Patient’s phone, 11:14 pmExample
Your cliniconline
  1. Today
  2. Patient, 11:14 pm:Hi, I think I need a filling. Anything tomorrow?
  3. Your clinic, 11:14 pm:Hi Sara, sorry to hear that. A filling takes about 45 minutes with Dr. Ahmed. These times are free tomorrow:11:30 am5:00 pm7:30 pm
  4. Patient, 11:15 pm:5:00 pm
  5. Your clinic, 11:15 pm:You’re booked: filling with Dr. Ahmed, tomorrow at 5:00 pm. We’ve let the clinic know. Reply here if you need to change it.
Replied in seconds · Booked at 11:15 pm
Example: the patient messages at 11:14 pm, is offered three free times straight away and is booked at 11:15 pm.
Set it up for my clinic

It does the WhatsApp back and forth for you, at any hour.

  • Answers like someone who knows your clinic.

    Timings, location, treatments, and prices if you choose to share them. When it isn’t sure, it hands the chat to your team instead of guessing.

  • Books the right dentist for the right treatment.

    It knows who does what and how long it takes, so appointments fit your day instead of breaking it.

  • Never says “let me check and get back to you”.

    It only offers times that are really free, so the patient leaves the chat with an appointment, not a promise.

  • Keeps your clinic in the loop.

    Every booking lands in your calendar, the patient gets a confirmation, and your team hears about it. Changes and cancellations happen in the same chat.

When the clinic opens

4 handled overnight1 needs you

Needs your team

7:10 am“Broken tooth, a lot of pain”Flagged straight away · patient told someone will replyCall back

Handled overnight

  • 11:14 pmFilling · Dr. AhmedToday, 5:00 pm · via WhatsAppBooked
  • 11:40 pm“Do you do teeth whitening?”Answered from your clinic’s informationAnswered
  • 12:20 amScaling · Dr. FatimaToday, 11:30 am · via WhatsAppBooked
  • 8:05 amCheck-up moved Thu → SatPatient asked on WhatsAppRescheduled
ExampleWhat the clinic finds in the morning.
  • Same WhatsApp number your patients already have
  • Nothing new for patients to download
  • Bookings go into the calendar you already use
  • English, or Urdu if the patient writes in Urdu
  • A person takes over wherever judgment matters

Live on your WhatsApp without changing how your clinic works.

  1. 1Send us your clinic’s detailsA short form. We call you back to learn your treatments, dentists and timings.
  2. 2We set it up on your WhatsAppOn the number your patients already use, with your calendar. You test it yourself before any patient sees it.
  3. 3Go live, then refineWe read real conversations and adjust until your team trusts it.

Every patient message answered in seconds, day or night. No more “we’ll get back to you.”

Set it up for my clinic

Questions clinic owners ask

Something else on your mind? Ask us when we call you back.

Set it up for my clinic

Let your WhatsApp book the patients who message after hours.

Send your clinic’s details. We call you back, learn how your clinic works, and set it up on the number your patients already use.

Tonight, someone will message your clinic after closing. Right now, they’ll wait until morning.

Dentists at the clinic

We call you back to learn about your clinic. You get price and timing in writing before any work starts.